Mobile Surveillance and Mobile Broadcasting

Soliton Systems works with a partner network and provides technical and product-related support to suppliers and partners worldwide.

End users should contact their reseller for support. Partners can raise support with their Soliton technical account manager or directly on:

Soliton Systems’ service contracts provide partners with technical support, new software versions, firmware upgrades and the possibility to return failing hardware. Trained engineers will handle all requests and find appropriate solutions for every problem. Our comprehensive ticketing system will make sure all enquires are tracked and dealt with quickly. For more information please contact us.

Smart-telecaster ZAO and Zao-S operation confirmed modem list

  1. Supported version: Smart-telecaster Zao v2.0.1(1096) and Zao-S v3.2.0(2071)
  2. All modem combinations are not guaranteed. Although posted the version that checked the operation, due to version upgrade of the firmware, the modem may not operate.
  3. If do not recognize it even when you connect the modem at startup or after startup, please reconnect the unrecognized modem.

Modem list for the Smart-telecaster ZAO

Zao WiFi adapter

Modem list for the Smart-telecaster Zao-S

Zao-S WiFi adapter

What is Smart-Telecaster?
Smart-telecaster is the Soliton solution to live broadcasting and webcasts from anywhere there is a 3G or 4G connection. It consists of the Zao product, HD View software (decoder) as well as the option of the smart phone ML CAM application.

What’s the difference between H.264 and H.265?
H.265 is the successor standard to H.264. H.265 or HEVC (High Efficiency Video Coding), is the new video coding standard that brings bandwidth savings of approx. 40-45% over traditional H.264 encoded content (ref. HEVC MP and H.264 HP with similar fps). This gives a much improved video quality experience compared to H.264 encoded sequences so being able to give better picture quality, at much lower bandwidths, and much reduced latency.

How do I carry the Zao unit with the camera?
Due to its lightweight (900g) and portability, the Zao can be carried either on a small backpack or can be mounted on a camera and connect either via HD-SDI or HDMI.

How can the HD-SDI and HDMI video input be changed?
It is detected automatically. If both HD-SDI and HDMI input is connected, HD-SDI takes first priority.

Can you connect a number of Zao units to a receiver at the same time?
HD View, the receiving and de-coding software, can receive transmission from up to four Zao units simultaneously. It is also possible to connect the ML-Cam, from the smartphone, to HD View at the same time as the Zao.

What platform does HD-View operate on?
HD-View operates on a standard Win7 server. Please contact your Soliton representative for the latest hardware that is supported. There are minimum RAM requirements and an additional Quadlink card is required for the HD-SDI output.

What is the latency when using Zao?
When using a mobile circuit line, 1 to 2 seconds is feasible. When using a fixed cable line, minimum latency of 240 milliseconds is configurable. It is possible to configure the latency on the transmitter or receiver side during live broadcasting on HD View.

What’s the battery life?
The power consumption of Zao is maximum 28Wh. Depending on the capacity of battery, a 100Wh battery for example, it can be broadcast live for approximately four hours.

How does bonding of the 3G or 4G dongles work?
The Zao allows up to 6 dongles with SIM cards from different mobile carriers. These are external to the unit that allows them to be freely moved, mounted and can be easily changed depending on location.  Soliton uses its own “RASCOW” algorithm to bond these multiple 4G carriers together giving a single “pipe” to the internet.

Naturally mobile signal strength changes on mobile transmitting devices which depends on the carrier, the location and the number of people accessing the cell station at any single time.  RASCOW,  from Real-time Auto Speed Control based-on Waterway model, dynamically adjusts the Video compression rate and Frame rate depending on network conditions in real-time using adaptive coding techniques. Unlike competitive offerings, which pushes the bandwidth to saturation, the Zao keeps operating even under poor mobile bandwidth conditions.

How many communication lines are supported?
The Zao supports up to seven lines. Six USB ports and one wired LAN port.

What kind of communication lines are supported?
The Zao supports 3G, 4G, LTE, WiMax, Inmarsat BGAN, WiFi, and wired LAN.

What is the input video format?
720×480
960×540
1920×540 (29.97p)
960×1080(59.94i)
1280×720(59.94p)
1920×1080

What is the audio input/output format?
The Zao has embedded audio using the Vorbis codec with two-way transmission. It supports voice frequencies up to 48kHz.

The dongles are external – is this an issue as the competition have them internal and more “protected”?

The perception is because they are external they are vulnerable to being broken by journalists as they stick out and could be snapped off as journalists are believed to be stupid and clumsy….

The advantage of course is:

1) they are much easier to change if you do a lot of travelling across borders
2) Being on cables they can be moved to a higher point for better reception if the Zao is static
3) The dongles allow external antenna to be added much more easily then internal dongles. (important for sports)
4) The dongle can evolve independently of a camera, resulting in you can enjoy the latest communication technology.

We are looking at manufacturing some sort of box to house them that will reside in the backpack to make them less vulnerable.

Release Note for Smart-telecasterTM Zao – 3 August 2020

  • Outline

This update includes Update Feature.

For details, please see the following.

  • Smart-telecaster Zao V3.3.2(1105) ⇒ V3.4.0(1107)
  1. In Slave mode, Auto Connection can be set.
  • Effective when connecting to Zao Controller 2.1.1 or later

 

  • Known bugs
  1. When executing Firmware Update, the update fails in the standard state after startup.
  • Firmware Update is possible by turning on Remote Support.

Please turn off Remote Support after the update is complete.

  1. When a 1080p 29.97 signal is input and Slave mode, the signal may not be correctly identified and may not be broadcasting.

 

Release Note for Smart-telecasterTM Zao 11 May 2020

  • Outline

This update includes Update Feature, Bug Fix and specification change. For details, please see the following.

  • Smart-telecaster Zao V3.3.1(1104) ⇒ V3.3.2(1105)
  1. The “SELECT SOURCE FRAMERATE” menu disappears.
  2. Fixed a problem that “Disconnecting” status does not return to “OFF-AIR” when disconnecting. If there is no response from the connection destination during processing, it will forcibly transit to the OFF-AIR state in 60 seconds.
  3. Fixed a bug that the line that can be normally connected to the Internet in OFF-AIR state is displayed as an X icon in some modem combinations.
  4. Added a compatible WiFi adapter.                                                                                                       — 3R 3R-KCWLAN

     Known bugs

  1. When using Zao Controller 2.0.1, “Auto Connection” is not displayed from the option setting menu.
  2. When executing Firmware Update, the update fails in the standard state after startup.
  • Firmware Update is possible by turning on Remote Support. Please turn off Remote Support after the update is complete.

Release Note for Smart-telecasterTM Zao – 31 Jan 2020

  • Outline

This update includes Update Feature, Bug Fix and specification change. For details, please see the following.

  • Smart-telecaster Zao V3.3.0 (1103) ⇒ V3.3.1 (1104)
  1. Supports input signal 1080p 29.97 / 25.
  • HDMI input only.
  • HDMI is supported by V3.3.0 (2073) or later.
  1. New operation mode is supported.

By select Slave Mode Level 3 on Zao Web Management System, can connect / disconnect from both terminal and Zao Web Management System.

  1. Fixed the bug that normal line is indicated by x icon in OFF-AIR state.
  • Known bugs
  1. When using Zao Controller 2.0.1, “Auto Connection” is not displayed from the option setting menu.
  2. When executing Firmware Update, the update fails in the standard state after startup.
  • Firmware Update is possible by turning on Remote Support.

Please turn off Remote Support after the update is complete.

Dec 6, 2019

Release Note for Smart-telecasterTM Zao

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao V3.2.0(1102) ⇒ V3.3.0(1103)
  1. Supports input signal 1080p 29.97 / 25.
  • HDMI input only.
  1. Added a compatible modem.
  2. Changed the antenna notation of the modem in STANDBY state.

3.2.0 or earlier: Displays the antenna icon when the modem is recognized.

3.3.0 or later: When the modem is recognized and connected to the Internet, click the antenna  icon. Display and change the antenna to a cross icon when not connected to the Internet.

  1. After connecting to Zao Web Management System (hereinafter referred to as “service”), a dedicated icon will be displayed if the service cannot be connected due to network problems.

 

  1. Fixed a bug that caused modems not to function when multiple LG modems (L-03D, L-03F) were connected.
  • Known bugs
  1. When using Zao Controller 2.0.1, “Auto Connection” is not displayed from the option setting menu.
  2. When executing Firmware Update, the update fails in the standard state after startup.
  • Firmware Update is possible by turning on Remote Support.

Please turn off Remote Support after the update is complete.

  1. In the OFF-AIR state, the line that can be connected to the Internet normally may be indicated by an x icon.

 

OCT 3, 2019 Release Note for Smart-telecasterTM Zao                  

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

This update is a control release.

Only customers who wish to update will be able to update, so if you want to update, please contact our sales representative.

Also, after the update, it is impossible to downgrade to the previous version. Please be careful.

  • Smart-telecaster Zao V2.0.1(1096) ⇒ 2.0(1102)
  1. Connect to Zao Web Management System at startup.

Customers who are not using Zao Web Management System can use STANDALONE MODE.

Please check the attached sheet for UI and screen transitions.

  1. Added an available WiFi adapter.
  2. Fixed issue that the bit rate may not increase in a situation where the line delay is large, such as a satellite line.
  3. Added the function to send keyframes. By default, key frames are sent every 10 seconds.

~V2.0.0: Send keyframe when connected

V3.2.0~: Send keyframes at regular intervals with the connection.

* With Zao Controller V2.1.0, the function can be turned ON / OFF and the transmission interval setting can be changed.

5.  Fixed a bug that IFB was interrupted.

6.  Changed IFB Delay amount.

~V2.0.0: 1200ms fixed.

V3.2.0~: 30% of Delay value. (Min: 120ms, Max: 1560ms)

Example 1: For Delay  1800ms、IFB delay  600ms

Example 2: For Delay 30000ms、IFB delay 1560ms

  1. Minor bug fixes

 * Items 4, 5, and 6 are enabled when connected to HD View Single 3.9.1 or later,

           or HD View Single 2.2.2 or later.

  • Known bugs
  1. For customers using Zao Web Management System, we have confirmed that the various functions do not work properly.
  2. If multiple LG modems (L-03D, L-03F) are connected, the modem will not function.
  3. When executing Firmware Update, the update fails in the standard state after startup.

* Firmware Update is possible by turning on Remote Support.

Please turn off Remote Support after the update is complete.

Attachment: UI and screen transition

After starting Zao, the cloud icon will flash on the screen.

While the cloud icon is blinking, connection to Zao Web Management System is being made.

* After starting up, customers who cannot connect to Zao Web Management System or who are not using Zao Web Management System will automatically switch to STANDALONE MODE (described later) after 5 minutes.

If press the “START” or “MODE” button while the cloud icon is blinking, the following confirmation screen will be displayed.

Press “YES” on the confirmation screen to operate in the conventional mode (STANDALONE MODE).

* While operating in STANDALONE MODE, the word “SA” is displayed at the cloud icon display position.

Smart-telecaster Zao V2.0.1(1096) ⇒ 2.0(1102)

  1. Connect to Zao Web Management System at startup.

Customers who are not using Zao Web Management System can use STANDALONE MODE.

Please check the attached sheet for UI and screen transitions.

 

  1. Added an available WiFi adapter.

 

  1. Fixed issue that the bit rate may not increase in a situation where the line delay is large, such as a satellite line.

 

  1. Added the function to send keyframes. By default, key frames are sent every 10 seconds.

~V2.0.0: Send keyframe when connected

V3.2.0~: Send keyframes at regular intervals with the connection.

* With Zao Controller V2.1.0, the function can be turned ON / OFF and the transmission interval setting can be changed.

 

  1. Fixed a bug that IFB was interrupted.

 

 

 

  1. Changed IFB Delay amount.

~V2.0.0: 1200ms fixed.

V3.2.0~: 30% of Delay value. (Min: 120ms, Max: 1560ms)

Example 1: For Delay  1800ms、IFB delay  600ms

Example 2: For Delay 30000ms、IFB delay 1560ms

 

  1. Minor bug fixes

 

 * Items 4, 5, and 6 are enabled when connected to HD View Single 3.9.1 or later,

or HD View Single 2.2.2 or later.

 

 

  • Known bugs
  1. For customers using Zao Web Management System, we have confirmed that the various functions do not work properly.
  2. If multiple LG modems (L-03D, L-03F) are connected, the modem will not function.
  3. When executing Firmware Update, the update fails in the standard state after startup.

* Firmware Update is possible by turning on Remote Support.

Please turn off Remote Support after the update is complete.

 

 

Attachment: UI and screen transition

 

After starting Zao, the cloud icon will flash on the screen.

While the cloud icon is blinking, connection to Zao Web Management System is being made.

* After starting up, customers who cannot connect to Zao Web Management System or who are not using Zao Web Management System will automatically switch to STANDALONE MODE (described later) after 5 minutes.

 

If press the “START” or “MODE” button while the cloud icon is blinking, the following confirmation screen will be displayed.

Press “YES” on the confirmation screen to operate in the conventional mode (STANDALONE MODE).

* While operating in STANDALONE MODE, the word “SA” is displayed at the cloud icon display position.

 

 

Release Note for Smart-telecaster Zao V2.0.1 Nov 2017

□Outline

      This update includes bug fixes and security update.

      For details, please see the following.

 □ Update Feature of Smart-telecaster Zao V2.0.0(1095)V2.0.1(1096)

Bug fix

  1. Fixed an issue that the whole bit rate cannot be raised when there is a line with no communication speed in the connected line.
  2. Fixed a problem that the line speed may not rise in spite of the condition that the line can be used.
  3. Fixed an issue that Zao Controller can’t connect to the Zao access point when DNS setting of Line 7 (LAN port on top) was left to empty setting(Blank).
  4. Patched a modification for the KRACKs (the vulnerability of WPA2).
  5. Enhanced the security by setting up the port filter.
  6. Added the supported modem.

※Please refer to the “Smart-telecaster Zao supported modem list” for the modem.

  • Zao V1.6.0 update procedure and notice
  • It is described in the page 17 of User’s Guide” of the accompanying “SETTING mode (updates)”.

Update will take about 3 to 10 minutes. Please refer to the following figures about update process.

※ During update process display becomes black screen and four LED begin to flash. THIS IS NORMAL OPERATION. Please wait for a while as it is. Zao will automatically shut down.

  • Please do not turn off the power during the update process. It will be the cause of failure.

 

Contact:

Soliton Systems K.K.

Mobile Broadcasting Division

2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN

Mail: stc-mkt@list.soliton.co.jp

Release Note for Smart-telecaster Zao V2.0.0

□Outline

      This update includes specification changes, new functions, and bug fix.
      For details, please see the following.

 □ Update Feature of Smart-telecaster Zao V1.6.0(1094h)V2.0.0(1095)
Specification changes

  1. Improved the broadcasting protocol.(RASCOW BOOST)

– Used each line as equitably as possible.
– Improved the stability of the broadcast in a situation where the line is congested.
– Improved the rise velocity of bit rate.

  1. When “Remote Support” is set to “ON”, it will always try to connect to a remote support site unless it is turned “OFF” manually. After shutting down, it will automatically set to “ON”.
  2. The log expression has changed.

The new function and bug fix

  1. Responded to the serial port tunneling function.

The serial port setting can be set from the STC Zao controller – Setting Menu.

※In order to use the serial port tunneling function, it is necessary to separately buy the USB serial cable and update the STC Zao controller to Ver 1.6.1.

    1. Increased the number of destinations stored from 5 to 10.
    2. Improved the problem of failing USB memory format.

Zao V1.6.0 update procedure and notice

  • It is described in the User’s Guide” of the accompanying “5.1.8.4 SETTING mode (Firmware updates)”.

Update will take about 7 to 10 minutes. Please refer to the following figures about update process.

※ During the update process, the display becomes black screen and four LEDs begin to flash. THIS IS NORMAL OPERATION. Please wait for a while as it is. Zao will automatically shut down.


Please do not turn off the power during the update process. It will be the cause of failure.

 

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

 

 

Release Note for Smart-telecaster Zao V1.6.0  (July. 10, 2017)

□ Update Feature of Smart-telecaster Zao V1.6.0(1094)V1.6.0(1094h)

  1. Fixed an issue that button operation cannot be operated and the broadcast is stopped.
  2. Fixed an issue that broadcasting video becomes jumpy.
  3. Fixed an issue that several pixels on the bottom right are not updated in 720p.
  • Zao V1.6.0 update procedure and notice
  • It is described in the page 17 of User’s Guide” of the accompanying “SETTING mode (FIRMWARE UPDATES)”.Update will take about 7 to 10 minutes. Please refer to the following figures about update process.

※ During update process display becomes black screen and four LED begin to flash. THIS IS NORMAL OPERATION. Please wait for a while as it is. Zao will automatically shut down.

  • Please do not remove a power supply to force to turn off during the update process. It will be the cause of failure.

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

 

Release Note for Smart-telecaster Zao V1.6.0&HD View 3.5.1 (March 2017)

□ Update Feature of Smart-telecaster Zao V1.5.0(1093)V1.6.0(1094)

  1. “Rec&Go” function is added. It gives users the option to store and forward.

Please check on page 14 of User’s Guide(Ver.1.5.1) for more information.

  1. Fixed an issue that APN setting is displayed incorrectly, when multiple modems of the same model are connected. Please refer to the “Smart-telecaster Zao supported modem list” for the modem.

□ Update Feature of Smart-telecaster HD View V3.4.8V3.5.1

  1. Zao-S is supported.
  2. Stored video data forwarded from Zao can be played on HDView.

Please check on page 14 of User’s Guide(Ver.1.5.1) for more information.

  1. Fixed an issue that video is not played back when delay setting is changed to shorten the time value during broadcasting.
  2. Fixed an issue that video won’t be played back when connecting with the delay setting of 30,000 msec.
  3. Fixed an issue that lip-synchronization will be deviated more than 1 minute with the delay setting of 30,000 msec.
  4. Fixed an issue that HD View hangs when encryption fails.
  5. Improved Network Graph displaying connection speed numerically and graphically.

□ Update Feature of Zao controller V1.5.0V1.6.0

  1. Zao-S is supported.

Zao controller can be used in common for Smart-telecaster Zao and Zao-S.

  • Zao V1.6.0 update procedure and notice
  • It is described in the page 17 of User’s Guide” of the accompanying “SETTING mode (updates)”.

Update will take about 7 to 10 minutes. Please refer to the following figures about update process.

※ During update process display becomes black screen and four LED begin to flash. THIS IS NORMAL OPERATION. Please wait for a while as it is. Zao will automatically shut down.

  • Please do not turn off the power during the update process. It will be the cause of failure.

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

□ Smart-telecaster Zao V1.4.3(1091)→V1.5.0(1093)

1. If the session was disconnecteddue to the bad network condition, the session will be automatically reconnected from Zao. (Automatic reconnectionfunction)

2. The speed of connection process is improved.

※Please refer to the “Smart-telecaster Zao supported modem list”for the modem.

□ Smart-telecasterHD View V3.4.6→V3.4.8

1. Fixed an issue that the video stops when broadcasting.

2. Fixed an issue that the display of bit rate value on each line is 0Kbps even though receiving data.

3. Fixed an issue that the broadcast sometimes stops whena communicationerroroccurs.

□ Zao Controller V1.4.2→V1.5.0

1. “Auto-reconnection function”is added.

Itcan be configuredrom “connection setting”in the setting menu.

2. Fixed an issue that the update of displaystopswhenbroadcasting.

※ Zao V1.4.3 update procedure and warning

・ It is described in thepage 17ofUser’s Guide” of the accompanying”SETTINGmode(updates)”.

Update will take about 3 to 5minutes. Please refer to the following figures about update process.

※During update processdisplay becomes black screenand four LED begin to flash. THIS IS NORMAL OPERATION. Please wait for a while as it is. Zao will automatically shut down.

・ Please do not turn off the power during the updateprocess.It will be the cause of failure.

□ Update Feature of Smart-telecaster Zao V1.4.2(1087)→V1.4.3(1089)

1. Fixed an issue that the video is collapsed with partial discoloration when broadcasting.

2. Fixed an issue that the video is jumpy on the video format SD when broadcasting.

3. Fixed an issue that the access point name of Zao will not be displayed when changing the access point name of the wifi
of Zao on the top surface. It might be caused by the version mismatch between Zao Controller and Zao.

4. Fixed an issue that the sound from Zao is interrupted momentarily when broadcasting.

5. Increased Log Output stored in the USB memory.

6. Fixed minor bugs.

□ Update Feature of Smart-telecaster HDview V3.4.2→V3.4.6

1. HDView has come to be able to detect the video that was collapsed with partial discoloration.
When detecting the corrupted video, it requests a key frame to Zao and recovers the video distortion automatically.

2. Fixed an issue that the video stops when broadcasting.

3. Increased Log Output stored in the server

4. Fixed minor bugs.

► Zao Update procedure and notice

◦ It is described in the page 17 of “User Guide v1.4.0” of the accompanying “SETTING mode (Firmware Update)“.
The update will take about 7 to 10 minutes. Please refer to the following figures about update process.

During update process display becomes black screen and four LED begin to flash. THIS IS NORMAL OPERATION.

Please wait for a while as it is. Zao will automatically shut down.

◦ Please do not turn off the power during the update process. It will be the cause of failure.

Release Note for Smart-telecaster Zao / Zao Controller V1.40

□ Update Feature of Smart-telecaster Zao V1.4.1 (1086) → V1.4.2 (1087).

1. Fixed a part of bug that application is hanged up.

2. At the time of disconnect, fixed the bug that can not change OLED from disconnect state.

3. Increased Log output to USB memory.

4. Fixed a minor bug

5. Add the available modem.

□ Update Feature of Smart-telecaster HDview V3.4.1 → V3.4.2

1. Fixed the bug that application is hang-up when connecting or disconnecting.

2. Fixed the bug that audio from view disappeared during broadcast.

3. Fixed the bug that can not output a sound to extentioal display when using Portguese OS.

□ Update Feature of Zao controller V1.4.0 → V1.4.1
1. Removed the input character limit(SSID and Pasword).

2. The modem s APN has become possible to set and edit.
3. Became the DNS setting can be set to Line7
4. The radio channel of Zao s AP cam be changed.
5. Can connect to no security AP
※This function is β.
6. Each Line s bitrate display was more accurate.
※You must be updated to Zao V1.4.2(1086)to use these features.

► Zao V1.4.0 update procedure and notice

◦ It is described in the page 17 of User’s Guide” of the accompanying “SETTING mode (updates)”.

◦ Update will take about 7 to 10 minutes. Please refer to the following figures about update process.

During update process display becomes black screen and four LED begin to flash. THIS IS NORMAL OPERATION.

Please wait for a while as it is. Zao will automatically shut down.
◦ Please do not turn off the power during the update process. It will be the cause of failure.

Contact Information:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

Release Note for Smart-telecasterTM Zao-S – 3 August 2020

  • Outline

This update includes Update Feature and Bug Fix.

For details, please see the following.

  • Smart-telecaster Zao-S V3.3.3(2076) ⇒ V3.4.0(2077)
  1. In Slave mode, Auto Connection can be set.
  • Effective when connecting to Zao Controller 2.1.1 or later.
  1. Supports an external GPS receiver.

When a recognizable GPS receiver is connected, GPS positioning takes precedence over the built-in GPS receiver.

  1. Fixed the bug that Serial port Settings are not displayed from Zao Controller.
  2. In the serial port setting, when the data bit is set to “7”, the data that was serially communicated was garbled.
  3. Fixed the problem that the frame rate displayed on the screen may be different for the input signal.

 

Release Note for Smart-telecasterTM Zao-S 9th June 2020

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao-S V3.3.2(2075) ⇒ V.3.3.3(2076)
  1. Fixed a bug that “NO-SIGNAL” and “UNSUPPORTED-SIGNAL” error messages are not displayed.
  • Known bugs
  1. When using Zao Controller 2.1.0, “Auto Connection” is not displayed from the option setting menu.

 

Release Note for Smart-telecasterTM Zao-S 11 May 2020

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao-S V3.3.1(2074) ⇒ V3.3.2(2075)
  1. Added a new error message display.

At the start of broadcast, if there is no input signal to Zao-S, the status display will be “NO-  SIGNAL”. If a signal not compatible with Zao-S is input at the start of relay, the status display will be “UNSUPPORTED-SIGNAL”.

  • The “UNSUPPORTED-SIGNAL” notation is displayed twice

2. Added some operations of Remote Support Mode. The icon flashes while connecting. The icon turns on when the connection is successful and  turns off when the connection fails.

3. Fixed the problem that the communication modem of ppp connection could not be connected.

4. Added a compatible modem and WiFi adapter.

  • D-Link DWR-910
  • 3R 3R-KCWLAN
  • Known bugs
    1. When using Zao Controller 2.0.1, “Auto Connection” is not displayed from the option setting menu.

Release Note for Smart-telecasterTM Zao-S – 3 August 2020

  • Outline

This update includes Update Feature and Bug Fix.

For details, please see the following.

  • Smart-telecaster Zao-S V3.3.3(2076) ⇒ V3.4.0(2077)
  1. In Slave mode, Auto Connection can be set.
  • Effective when connecting to Zao Controller 2.1.1 or later.
  1. Supports an external GPS receiver.

When a recognizable GPS receiver is connected, GPS positioning takes precedence over the built-in GPS receiver.

  1. Fixed the bug that Serial port Settings are not displayed from Zao Controller.
  2. In the serial port setting, when the data bit is set to “7”, the data that was serially communicated was garbled.
  3. Fixed the problem that the frame rate displayed on the screen may be different for the input signal.

Release Note for Smart-telecasterTM Zao-S – 31 Jan 2020

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao-S V3.3.0 (2073) V3.3.1 (2074)
  1. Supports input signal 1080p 29.97 / 25.
  • HDMI input only.
  • HDMI is supported by V3.3.0 (2073) or later.
  1. New operation mode is supported.

By select Slave Mode Level 3 on Zao Web Management System, can connect / disconnect from both terminal and Zao Web Management System.

  1. Added a compatible modem.
  • Known bugs
  1. When using Zao Controller 2.0.1, “Auto Connection” is not displayed from the option setting menu.

Release Note for Smart-telecasterTM Zao-S – 6 Dec 2019

  • Outline

This update includes Update Feature, Bug Fix and specification change.  For details, please see the following.

  • Smart-telecaster Zao-S V3.2.0(2071) V3. 3.0(2073)
  1. Supports input signal 1080p 29.97 / 25.
  • HDMI input only. 
  1. Changed the antenna notation of the modem in STANDBY state.

3.2.0 or earlier: Displays the antenna icon when the modem is recognized.

3.3.0 or later: When the modem is recognized and connected to the Internet,

click the  antenna  icon. Display and change the antenna to a cross icon when not

Connected to the internet.

After connecting to Zao Web Management System (hereinafter referred to as “service”),

a dedicated icon will be displayed if the service cannot be connected due to network

problems.

Fixed a bug that SUID in Information disappears.

  • Known bugs
  1. When using Zao Controller 2.0.1, “Auto Connection” is not displayed from the option setting menu.

Release Note for Smart-telecaster  V3.2.0  (2071)TM Zao-S 11 Sept 2019

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao-S V2.0.0(2061) 2.0(2071)
  1. Connect to Zao Web Management System at startup.

Customers who are not using Zao Web Management System can use STANDALONE MODE.

Please check the attached sheet for UI and screen transitions.

  1. Added an available WiFi adapter.
  2. Added the function to send keyframes. By default, key frames are sent every 10 seconds.

~V2.0.0: Send keyframe when connected

V3.2.0~: Send keyframes at regular intervals with the connection.

* With Zao Controller V2.1.0, which will be released in the future, it will be possible to turn on / off the function and change the transmission interval setting.

  1. Fixed a bug that IFB was interrupted.
  2. Changed IFB Delay amount.

~V2.0.0: 1200ms fixed.

V3.2.0~: 30% of Delay value. (Min: 120ms, Max: 1560ms)

Example 1: For Delay 1800ms、IFB delay 600ms

Example 2: For Delay 30000ms、IFB delay 1560ms

* Items 3, 4, and 5 are enabled when connected to HD View Single 3.9.1 or later,

or HD View Single 2.2.2 or later.

– Added Sep 19, 2019 –

  1. Supports input signal 1080p 59.94 / 50.

* HDMI input only.

  1. Added support for the serial tunneling function.

* Settings can be changed in Zao Controller V2.1.0, which will be released in the future.

  1. From Sep 18, 2019, the behavior when connected to Zao Web Management System has been changed.

For customers who are not using Zao Web Management System, it automatically switches to the conventional operation (STANDALONE MODE).

  • Known bugs
  1. For customers using Zao Web Management System, we have confirmed that the various functions do not work properly.

Therefore, the update to Zao-S 3.2.0 has been stopped for customers who use Zao Web Management System.

Attachment: UI and screen transition

After starting Zao-S, the cloud icon will flash on the screen.

While the cloud icon is blinking, connection to Zao Web Management System is being made.

cannot connect to Zao Web Management System or who are not using Zao Web Management System will automatically switch to STANDALONE MODE (described later) after 5 minutes.

If press the “START” or “MENU” button while the cloud icon is blinking, the following confirmation screen will be displayed.

Press “YES” on the confirmation screen to operate in the conventional mode (STANDALONE MODE).

* While operating in STANDALONE MODE, the word “SA” is displayed at the cloud icon display position.

Release Note for Smart-telecaster Zao-SV2.0.0 January 2018

□Outline

This update includes Update Feature and Bug Fix.

For details, please see the following.

□ Update Feature of Smart-telecaster Zao-S V1.0.4(2055)V2.0.0(2061)

Specification changes

  1. Improved the broadcasting protocol.(RASCOW BOOST)

-Used each line as equitably as possible.

-Improved the stability of the broadcast in a situation where the line is congested.

-Improved the rise velocity of bit rate.

  1. Patched a modification fortheKRACKs (the vulnerability of WPA2).
  2. New modems are supported.

*Please refer to “Smart-telecaster Zao-S supported modem list”for the modem.

Bug Fix

  1. Fixed an issue that firmware update fails if remote maintenance mode “on”.

*Zao-SV2.0.0update procedure and notice

・ Please use a wired LAN cableand anAC adapter when firmware is updated.

・ In case of using a modem for an update, please use a modem with “usb”type or “eth”type.

※Please check the modem“type”on the upper right ofZaoController.

・ Please update according to screen operation of “FIRMWARE UPDATE” on the main menu.

・ Zao-S will shut downautomatically after finished updating. Don’t touch untilshutdown is completed.

・ Please wait until update is finished.(It takes about 10-30 minutes).

 

Contact:

Soliton Systems K.K.

Mobile BroadcastingDivision

2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN

Mail: stc-mkt@list.soliton.co.jp

Release Note for Smart-telecaster Zao-S V1.0.4 25 July 2017

□Outline

     This update includes addition of new functions, specification change, bug fixes.

     For details, please see the following

□ Update Feature of Smart-telecaster Zao-S V1.0.2(2047)→V1.0.4(2055)

1 When “Remote Support” is set to “ON”, it will always try to connect to a remote support site unless it is turned “OFF” manually. After shutting down, it will automatically set to “ON”.

  1. The stability of the overall closed system is improved.
  2. New modems are supported.

※Please refer to the “Smart-telecaster Zao-S supported modem list” for the modem.

 

  • Zao-S V1.0.2 update procedure and notice
  • Please use a wired LAN cable and a AC adapter when firmware is updated.
  • In case of using a modem for an update, please use a modem with “usb” type or “eth” type.

※If check the modem “type”, see the upper right of Zao Controller.

  • Please update according to screen operation of “FIRMWARE UPDATE” on the main menu.
  • Zao-S will shut down automatically after finished updating. Don’t touch until shutdown is completed.
  • Please wait until update is finished. (It takes about 10-30 minutes).

 

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

Release Note for Smart-telecaster Zao-S V1.0.2 3 April 2017

□ Update Feature of Smart-telecaster Zao-S V1.0.1(2042)→V1.0.2(2047)

  1. Wifi dongle is supported on line 1 to 3, as a communication line.

※Please refer to: “Smart-telecaster Zao-S supported wifi dongle list”.

  1. Fixed an issue that video might not be input when inserting / removing the SDI cable..
  2. Fixed an issuethat cannot be stopped during the connection operation when the automatic reconnection function is enabled.
  3. Fixed an issue where automatic connection at startup may fail.
  4. Fixed an issue that could not use router type modem(HW-01F,102HW).
  5. Fixed minor issues.
  • Zao-S V1.0.2 update procedure and notice
  • When updating, please use a AC adapter and a wired LAN cable.
  • When connecting a wired LAN, please use the attached USB-Ether conversion cable
  • If you cannot use a wired LAN, please use a modem of Eth type or USB type. PPP type cannot be used.

*You can check the type of modem from the top right of Zao controller.

  • Please wait until finishing Firmware Update. It takes about 10 minutes to 30 minutes.
  • After updating, Zao-S will be turned off automatically. Please don’t touch Zao-S until shutdown.

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

Release Note for Smart-telecasterTM Zao-SH 28 Aug, 2020

  • Outline

This update includes Update Feature, Bug fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao-SH 3.0.7.0
  1. Supports input of interlaced signals.

The signals that can be input are as follows.

1080i 59.94/60/50

  1. In the input signal format display, interlace (i)/progressive (p) is displayed.

  1. Send-back audio is now available.
  2. The sound quality was adjusted as a measure to reduce the load. The sound quality is lower than the conventional version.
  3. The automatic stop function of the modem has been implemented.

If there is a poor network quality, turn off the power to the modem for 1 second and reset the modem.

 

Release Note for Smart-telecasterTM Zao-SH 8th June 2020

  • Outline

This update includes Update Feature, Bug fix and specification change.

For details, please see the following:

  • Smart-telecaster Zao-SH APP:2.1.0.11  PACK:1.0.0.9

Compatible product and versionSmart-telecaster Zao View 1.0.0.8 (app 2.0.1.6)

  1. The connection status of each line can be displayed.

Lines that are connected to Zao View are displayed in green, and lines that are not connected are displayed in red.

  1. The video input terminal and format are now displayed.

  1. Voice can now be broadcasted.
  2. A confirmation screen is now displayed when the broadcast is stopped.

Release note for Smart-telecasterTM Zao View 28th of August 2020

  • Outline

This update includes Update Feature, Bug fix and specification change.

For details, please see the following pdf.

STCZaoView_3007_Releasenote

 

Release note for Smart-telecasterTM Zao View 8th of June 2020

  • Outline

This update includes Update Feature, Bug fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao View 1.0.0.8 (app 2.0.1.6)

 Compatible product and versionSmart-telecaster Zao-SH APP:2.1.0.11 PACK:1.0.0.9

  1. UI has been revamped.

  1. Can now broadcast audio from Zao-SH.
  2. The operating requirements have changed.

OS is changed to Ubuntu 18.04.

Release Note for Smart-telecasterTM HD View Single – 3 August 2020

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please check the following.

  • Smart-telecaster HD View Single V2.3.1 ⇒V2.3.2
  1. Fixed a bug that failed to install the application.
  2. Adjusted the lip sync when connecting Zao App for iOS.
  3. Fixed a bug that unsupported frame rates (59.94i, 50i) can be selected when connecting Zao App for iOS. 
  • Known issues
  1. When the recorded file (mp4) is played with Windows Media Player, the lip sync may be greatly shifted.

* Other players such as VLC Media Player can play normally.

 

Release Note for Smart-telecasterTM HD View Single – 3 dec 2019

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please check the following.

  • Smart-telecaster HD View Single V2.3.0 ⇒ v2.3.1
  1. Changed the preview display specification.

The frame rate of the displayed preview will be as set.

  1. The recording file (mp4) is automatically divided. The conditions for dividing the file are as follows.
    1. When the broadcast setting is changed.
    2. When the recording file exceeds 1 hour.
  2. Displays the video format input to the connected transmitter.
  • When the transmitter is Smart-telecaster for iOS / Android ML, the video format corresponding to the “Video Signal” and “Output Video Resolution” in the application is displayed.

4.  Added support for video format 1080p 29.97 / 25.

  • Smart-telecaster Zao-S will be supported in the upcoming 3.3.0 release.

5.  Supported Smart-telecaster Zao App for iOS.

  • Smart-telecaster Zao App for iOS will be released soon.
  • When relayed by H.265, it can be used in the same way as other transmitters / transmission applications.
  • When relaying via H.264, the video is not displayed in the preview. By enabling the video streaming function, can view at the destination.

6. Fixed a bug that failed to install the application.

  • Known issues
  1. When the recorded file (mp4) is played with Windows Media Player, the lip sync may be greatly shifted.
  •  Other players such as VLC Media Player can play normally.

Contact Information: For questions, please contact your distributor or reseller.

————————————————————————————————————-

 

Sept. 2019

Release Note for Smart-telecasterTM HD View Single

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster HD View Signle V2.2.2 ⇒ 3.0
  1. Improved lip sync when the signal is 1080i59.94 or 1080i50.
  2. For the “Transcode” function of Video streaming, the lip sync at the delivery destination has been improved.
  3. Installable only on Windows 10 environment.

* Installation is no longer possible on operating systems outside the operating environment.

  1. To reduce the load on the PC, the preview display specifications on the application have been changed.

The frame rate of the displayed preview is half of the relay setting.

  1. Zao Android Apps can be connected.

* When relayed by H.265, it can be used in the same way as other transmitters / transmission applications.

* When relaying via H.264, the video is not displayed in the preview. By enabling the video streaming function, you can view at the destination.

  1. Fixed a bug that video playback may stop when Framerate is set below 3fps.
  • Known issues
  1. When the recorded file (mp4) is played with Windows Media Player, the lip sync may be greatly shifted.

* Other players such as VLC Media Player can play normally.

***We recommend using Zao-S v3.2.0 with HD View v3.9.2.or HD View Single v2.3.0

Smart-telecasterTM HD View Single defect report

Feb 8, 2019

Some problems were discovered about Smart-telecasterTM HD View Single version 2.2.1 released on February 1, 2019.

For details, please check the following

  • Details
    1. When setting “Video streaming” in “Settings” is opened, ”Disable(LocalRec Mode)” is
    2. If “Video streaming” is set to “OFF”, “Passthrough”, or “NDI”, an mp4 file that can’t be played back is generated.
  • Software

Smart-telecaster HD View Single 2.2.1

  • Approach

(To details no.1)

Check of “Transcode” and ”Disable(LocalRec Mode)”.

Figure 1 Setting contents

(To details no.1 and 2)

We plan to release an application that fixes the problem.

◼    Contact

For questions, please contact your distributor or reseller.

Release Note for Smart-telecaster HD View Single Ver 2.2.1

 

□Outline

This update includes Specification changes. For details, please see the following.

 

  • Update Feature of Smart-telecaster HD View Single 3.2→2.2.1
    • Specification change
      1. Changed the name of the function to redeliver the received

As a result, the name and UI have been changed, and “Video streaming” has been added under “Others” at the lower right of the Setting menu.

Specifically, it is as follows.

  • OFF: Redistribution function is not
  • Transcode: Convert from H.265 to H.264 and re-distribute. You can deliver live to Youtube or

For setting, please go from “Settings” next to it.

・Passthrough: Redistributes H.265 stream without converting it.

It can cooperate with Xprotect®.

Along with this, the H.264 RTSP redistribution function has been discontinued.

 

  • NDI: NDI can be

 

  1. Images are now displayed on

This image is displayed both in the preview of HD View Single and the external output. The image is below.

  1. Application is now compatible with NTSC /

By installing HD View Single Ver 2.2.1, you can receive either NTSC or PAL video.

  • When the NTSC version is installed, the external output of the standby screen at startup is 94i.

If you installed the PAL version it will be 50i.

  • When relaying after starting, the standby screen becomes the video signal at the time of relaying, and when the NTSC system video is relayed, the external output will also be

When the PAL system is relayed, the external output will be PAL.

 

Contact:

For questions, please contact your distributor or reseller.

Release Note for Smart-telecaster HD View Single Ver 1.2.1 – 18 May 2018

□Outline

     This update includes bug fixes.

     For details, please see the following

□ Update Feature of Smart-telecaster HD View Single Ver1.2.0→1.2.1

○Bug fix

  1. Fixed an issue that a mp4 file which cannot be played may be generated when using the local recording function.
  2. Fixed an issue that HDView Single may not start properly depending on the receiver PC environment.

 

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN

Mail: stc-mkt@list.soliton.co.jp

 

Release Note for Smart-telecaster HD View Single Ver 1.2.0 April 2018

Outline

This update includes New feature, Specification changes and Bug fix.

For details, please see the following.

  • Update Feature of Smart-telecaster HD View Single Ver1.0.0.2→1.2.0  
  • New feature
  1. Implement the function that plays a stored data forwarded from Zao.
  2. Implement the funciton NDI®

Set it from “Others” at the lower right of the Setting menu.

※For using NDI®function, it needs a corresponding receiving hardware.

NDI®is the NewTek brand.

  • Specification change
  1. The log expression has changed.
  2. Changed the minimum audio bit rate of Audio setting “48000 Hz Stereo” of Settng menu.
  • Bug fix
  1. Fixed an issue that STC Cam name was doubly included in the file name automatically generated when STC Cam name was set and movies / still images were acquired with Smart-telecaster HD View Single.

 

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN

Mail: stc-mkt@list.soliton.co.jp

Release Note for Smart-telecasterTM HD View 5 June 2020

  • Outline

This update includes bug fix.

For details, please check the following.

  • Smart-telecaster HD View Single V3.9.3 ⇒ V3.9.4
  1. Adjusted the lip sync when connecting Zao App for iOS.
  2. Fixed a bug that unsupported frame rates (59.94i, 50i) can be selected when connecting Zao App for iOS.
  • Known issues
  1. When the recorded file (mp4) is played with Windows Media Player, the lip sync may be greatly shifted.

* Other players such as VLC Media Player can play normally.

  1. If view Encoder Settings for multiple channels at the same time and do not close the windows that you opened newly, the application may crash.

 

Release Note for Smart-telecasterTM HD View 13th march 2020

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please check the following.

  • Smart-telecaster HD View V3.9.2 ⇒ V3.9.3
  1. Changed the preview display specification.

The frame rate of the displayed preview will be as set.

  1. The recording file (mp4) is automatically divided. The conditions for dividing the file are as follows.
    1. When the broadcast setting is changed.
    2. When the recording file exceeds 1 hour.
  1. Displays the video format input to the connected transmitter.
  • When the transmitter is Smart-telecaster for iOS / Android ML, the video format corresponding to the “Video Signal” and “Output Video Resolution” in the application is displayed.

  1. Added support for video format 1080p 29.97 / 25.
  2. Supported Smart-telecaster Zao App for iOS.
  • When relayed by H.265, it can be used in the same way as other transmitters / transmission applications.
  • When relaying via H.264, the video is not displayed in the preview. By enabling the video streaming function, can view at the destination.
  1. Fixed a bug that failed to install the application.
  2. Improved the performance of return voice on lines with large RTT.
  • Known issues
  1. When the recorded file (mp4) is played with Windows Media Player, the lip sync may be greatly shifted.
  • Other players such as VLC Media Player can play normally.
  1. The application may crash when displaying Encoder Settings in multiple channels at once and not closing the newly opened windows in order.
  2. When Zao App for iOS is connected, it will not be redistributed normally to Milestone XProtect®.
HDView4 required specifications:

HP Z4 G4 Workstation
– Windows 10 Pro for Workstations (64bit)
– Intel(R) C422 chipset
– Intel(R) Xeon(R) W-2123 Processor (3.6GHz, 4-core, 8.25MB, 2666MHz)
– 32GB DDR4 SDRAM (2666MHz, ECC, Registered, 8GBx4)
– 1TB Hard disk drive (SATA, 7,2oorpm)

 

Release Note v3.9.2. for Smart -Telecaster HD View (4 channel) 13 Sept 2019

  • Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster HD View V3.7.2 ⇒ V3.9.2
  1. Improved lip sync when the signal is 1080i59.94 or 1080i50.
  2. For the “Transcode” function of Video streaming, the lip sync at the delivery destination has been improved.
  3. Installable only on Windows 10 environment.

* Installation is no longer possible on operating systems outside the operating environment.

  1. To reduce the load on the PC, the preview display specifications on the application have been changed.

The frame rate of the displayed preview is half of the relay setting.

  1. Changed the keyboard shortcut for Ch selection switching.

“Alt key + F1, F2, F3, F4” has been changed to “Alt key + 1, 2, 3, 4”.

  1. The application now supports both NTSC / PAL.

Both NTSC and PAL video can be received.

  1. The specifications for the function to redistribute received video have been changed.

Accordingly, the name and UI have been changed, and “Video streaming” has been added under “Others” in the lower right of the Setting menu.

Please refer to the next page for the changed menu.

  • Known issues
  1. When the recorded file (mp4) is played with Windows Media Player, the lip sync may be greatly shifted.

* Other players such as VLC Media Player can play normally.

  1. OFF: The re-delivery function is not used.
  2. Transcode: Convert from H.265 to H.264 and re-deliver.

Live delivery to Youtube and Facebook is possible.

Settings can be made from the “Setting” button.

  • Passthrough: Redistribute H.265 stream without conversion.

Can be linked with Xprotect®.

As a result, the H.264RTSP redistribution function has been abolished.

  1. NDI:NDI output is possible.

*** We recommend using Zao-S v3.2.0 with HD View v3.9.2 or HD View Single v2.3.0

Release Note for Smart-telecaster HD  View (4Channel) V3.7.2  July 2018

□Outline

      This update includes new features and bug fixes.

      For details, please see the following.

□ Update Feature of Smart-telecaster HD View V3.6.2→V3.7.2

  • New feature
  1. Implement the function NDI®

It can be set from “Others” at the lower right of the Setting menu.

※For using NDI®function, corresponding products are required.

NDI®is the NewTek brand.

  • Bug fixes
  1. Fixed an issue that sometimes failed to acquire still images.
  2. Fixed an issue that the bit rate value displayed on the Zao Controller becomes 5 Mbps or more, when the Preset setting is 5Mbps or more.
  3. Fixed an issue that the license became invalid after Windows Update and Smart-telecaster HD View could not be started.
  4. Changed the minimum audio bit rate of Audio setting “48000 Hz Stereo” of Setting menu.
  • Note

When receiving the video signal 720p, the video may not be output. We are currently investigating and correcting the cause, but please restart Smart-telecaster HD View if this problem occurs.

Smart-telecaster HD View V3.5.1→V3.6.2

□Outline

     This update includes new functions and bug fixes.

For more details, please see the following.

 

  1. Windows 10 Pro 64 bit is officially supported.

Smart-telecaster HD View supports Blackmagic Design product as external output board.

Please use version “10.9.3” of Blackmagic Desktop Video Setup.

  1. IP streaming function is implemented.
  2. Recording movies and saving picture images function is implemented for Smart-telecaster Zao / Zao-S. For more details, refer to “IP streaming function setting” in the user’s guide.

* IP streaming function and recording function cannot be used at the same time.

* The possible number of IP streaming function depends on the capacity and performance of Receiver Server, CPU, and Graphic Board.

  1. The log expression has changed.
  2. Fixed a minor bug.

 

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

April 17th, 2020

Release Note for Zao Web Management System

Outline

Update for Zao Web Management System.

This update includes Update Feature. For details, please see the following pdf:

Zao_Web_Management_System_150_Releasenote_en

Jan 16, 2020

Release Note for Zao Web Management System

  • Outline

Update for Zao Web Management System.

This update includes Update Feature. For details, please see the following.

  • Maintenance time

Date and time: Jan 22, 2020, 04:00-05:00 (UTC)

Due to the update during the above time zone, there may be times when PC / Zao App / Zao-S / Zao cannot connect to Web Management System.

  •  Zao Web Management System Winter 2019 Edition ⇒ v1.4.1

*      From this update, Edition is changed to Version notation.

  1. Support for Zao App for iOS.

Zao App for iOS / Android can be distinguished on Web Management System.

*     The application must meet the following conditions.

Zao App for Android   V1.2.0 or higher

Zao App for iOS       V1.0.0 or higher

*     Zao App for iOS V1.0.0 will be released in the future.

2.      Support for Zao App for Android / iOS model change (license re-registration).

By cancelling the license registration on the application, can re-register
the license to another terminal and OS.

*   The application must meet the following conditions.

Zao App for Android   V1.2.0 or  higher

Zao App for iOS       V1.0.0 or higher

*   Zao App for iOS V1.0.0 will be released in the future.

3.  New operation mode is supported.By specifying Slave Mode Level 3 on the
Web Management System, it is possible to connect / disconnect from both the
terminal and the Web Management System.

*      The application must meet the following conditions.

Zao App for Android      V1.3.0 or higher

Zao App for iOS         V1.1.0 or higher

Zao-S                    V3.3.1 or higher

Zao                      V3.3.1 or higher

*    Zao App for iOS V1.1.0 and Zao App for Android V1.3.0 will be released in
the future.

Dec. 16, 2019

Release Note for Zao Web Management System

Outline

Update for Zao Web Management System.

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

Zao Web Management System Autumn 2019 Edition ⇒ Winter 2019 Edition

1.      Added search function to Live Summary.*     The following items can be searched.“Nick Name”, “SUID”, “User name”.

2.      Added view Zao App license activation / deactivation history.*     This can be referenced when the authority is Admin or higher.

3.      Changed the general user interface.

4.      Fixed other minor bugs.

Release Note for Zao Web Management System Nov 2019

  • Outline

Update for Zao Web Management System.

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

Zao Web Management System Spring 2019 Edition ⇒ Autumn 2019 Editionl

  • New feature
  1. Added “More Detail” screen. More detailed broadcast status can be confirmed.* Clicking on the network graph of Transmitter in Live Summary will display the “More Detail” button at the bottom of the graph.
  2. In Live Summary, clicking on the preview image of Transmitter now enlarges the preview image.
  3.  Can be confirmed the battery status of Zao / Zao-S in Live SummaryDisplayed in the “Battery” column.
  4. Audio related settings can be changed in Transmitter Details.* Settings can be changed only for Zao Android Apps.
  • Specification changes
  1.  Endpoint Settings in the Live Settings, can now change the distribution port by specifying the channel. Conventional settings can be made by checking “Custom Setting” in the same setting item.
  2. If the account type of the account logged in in Transmitter Details is User, Target cannot be changed.
  • Bug fix
  1. In Live Summary, fixed an issue where Receiver that was not connected (Occupied) was displayed as Available.
  • Known bugs:
  1. When Zao / Zao-S is connected, “Duration” indicating the broadcast time is not counted on the “More Detail” screen.* This will be supported by Zao / Zao-S firmware update in the future.

Contact: For questions, please contact your distributor or reseller

 

 

Update for ‘Zao compatible with the Zao Web Management’ May 2019

  1. Outline

Update for Smart-telecaster Zao compatible with the Zao Web Management system

2.     Smart-telecater Zao V3.0.1(1098)⇒V3.1.0(1099)1.      When broadcasting on Smart-telecaster Zao, the “Network” tab of Zao Web Management Spring 2019 Edition now displays speed graphs and carrier names for each line.2.      Fixed an issue that Zao hangs up when specifying Target name with more than 20 characters in Zao Web Management. 

  • Update procedure and notice

It is described in thepage 17ofUser’s Guide” of the accompanying”SETTINGmode

(updates)”.

Update will take about 3 to 10 minutes. Please refer to the following figures about

update process.

※During update process display becomes black screen and fourLEDbegin to flash. THIS IS NORMAL OPERATION.Please wait for a while as it is. Zao will automatically shut down.

Please do not turn off the power during the update process. It will be the cause of failure.

Release Note for Zao Web Management Systems

 

New release – “Zao Web Management System”

□               Overview

o         New release of cloud based “Zao Web Management System”o         “Zao Web Management System” enables authorized personnel to remotely manage their Zao-S deviceso         Current version allows remote start / stop mobile of broadcast, and change settings o         This makes it possible to remotely control the operations of transmitter and receiver over the Internet via a standard Chrome browser

 

□                    Details

  • In order to use “Zao Web Management System”, it is necessary to upgrade the corresponding product: –
  • Smart-telecasterTMZao-S to Ver.3.0.0(2063)
  • Smart-telecasterTMHD View to Ver.4.1.0

Please note the following functions will become unusable by upgrading:-

Zao-S – “Zao Web Management System” function comparison table: –

Smart-telecasterTM Zao-S
Function 2.0.0(2061) 3.0.0(2063)
LIVE menu Active line display       ○
Video preview
Start broadcastBy button operation X
Stop broadcastBy button operation X
Destination display
Bitrate display  

Framerate display
Broadcast time indication
SETTING menu Destination editing X
Controller mode X
Remote support mode
Factory reset
Firmware update
Information display

HD View – “Zao Web Management System” function comparison table: –

Smart-telecaster™ HD View
Function V3.7.2 V4.1.0
Video receive
Tab on the left sideof HD View Line speed indication
Status display
Audio switch
Setting indication
Each receiving channel Preview display
Preset X
Rec&Go X
Still image
Still video
Bitrate and framerate indication
External output indicator
Settings Bitrate setting ○*Via the Web
Framerate setting ○*Via the Web
Resolution setting ○*Via the Web
Delay setting ○*Via the Web
Preset setting ×
Receive folder setting ×
Audio frequency setting XFixed at 48kHz
Mono / stereo setting XFixed stereo
Audio bitrate setting XFixed at 111.32Kbps
Line Stop X
Encryption ○Always Encryption
Auto recording X
Local audio simultaneous recording X
NDI output X
Serial port tunneling X
IP Streaming X
Common setting Connection authentication
SUID display

Release Note for STC Zao Controller – 27 July 2020

 

  • Outline

This update includes Update Feature.

For details, please see the following.

  • STC Zao Controller V2.1.0 ⇒ V2.1.1
  1. In Slave mode, Auto Connection can be set.
  • Effective when connected to Zao/Zao-S V3.3.4 or later.
  • Zao/Zao-S V3.3.4 will be released at a later date.

 

  • Scheduled release for Android OS

This update release is for customers using the STC Zao Controller iOS version.

The Android OS version will be released at a later date.

 

Release Note for STC Zao Controller 210 19th Sept 2019

  • Outline

This update includes Update Feature.

For details, please see the following.

  • STC Zao Controller V2.0.0 ⇒ 1.0
  1. Preview of the Zao-S input video is displayed.
  2. Serial tunnel setting menu will be displayed.
  3. Key frame setting menu will be displayed.

* Items 1 and 2 are valid when connected to Zao-S V3.1.0 or later.

* Item 3 is valid when connected to Zao-S V3.2.0 or later.

  • Scheduled release for Android OS

This update release is for customers using the STC Zao Controller iOS version.

The Android OS version is scheduled for release in October 2019.

Release Note for Smart-telecaster ZAO Controller  V1.6.0-V1.6.1 25 July 2017

□Outline

This update includes bug fixes.

For more details, please see the following.

 □STC Zao Controller V1.6.0V1.6.1

  1. Fixed an issue where the layout might be broken when switching access points to be connected.
  2. Dial-up setting – user name and password, DNS setting for LAN setting can be set in blank.
  3. Fixed an issue where the value entered in the dialup setting will be cleared, when shifting to the APN setting and then returning to the dialup setting again.

*STC Zao Controller is an application that runs on iOS and Android.

*To install or update, download from the App Store for iOS and Google Play for Android.

Contact:
Soliton Systems K.K.
Mobile Broadcasting Division
2-4-3, Shinjuku, Shinjuku-ku, TOKYO 160-0022 JAPAN
Mail: stc-mkt@list.soliton.co.jp

Customers who have purchased Zao-S can register and download the HDView Single software from the following form. (Active from 3 July 2017)

Download HD View Single Software

Release Note for Smart-telecasterTM Zao App for Android – 31 August 2020

  • Outline

This update includes Update Feature.

For details, please see the following.

  • Smart-telecaster Zao App for Android V1.3.1 ⇒ V1.4.0
  1. Supports video input from UVC (USB Video Class) camera.

By connecting a camera compatible with UVC with a USB cable and pressing the external camera connection button, the image relayed from the application switches from the built-in camera to the UVC camera.

  • We have confirmed the operation by Watec WAT-05U2M.
  • The operating conditions are as follows.
  1. Android device supports OTG and is enabled.
  2. The connected UVC camera must support MJPEG or YUV as the video format.

If both are supported, MJPEG will take precedence.

  1. The resolution supports FHD, HHD, or VGA

 

 

Release Note for Smart-telecasterTM Zao App for Android 29th June 2020

  • Outline

This update includes Update Feature.

For details, please see the following.

  • Smart-telecaster Zao App for Android V1.3.0 ⇒V1. 3.1
  1. Supports closed network operation.

If enter the corresponding license, a menu for specifying the servers in the   closed network will be displayed.

  • Notes on installation

Zao App for Android V1.3.1 is not distributed by Google Play.

We will only distribute the installer (apk) file to those who need it.

 

Release Note for Smart-telecasterTM Zao App for Android Feb,17, 2020

  • Outline

This update includes Update Feature.

For details, please see the following.

  • Smart-telecaster Zao App for Android V1.2.0 ⇒V1.3.0
  1. New operation mode is supported.

By select Slave Mode Level 3 on Zao Web Management System, can connect / disconnect from both terminal and Zao Web Management System.

 

 

Release Note for Smart-telecasterTM Zao App  for Android (V1.2.0)   Dec 18, 2019

Outline

Smart-telecaster Zao App for Android is newly released.

For details, please see the following.

Smart-telecaster Zao App for Android V1.2.0

  • Product Summary

Zao App allows to streaming video with a smartphone camera using Cellular and Wi-Fi.

  • Operating requirements

OS: Android OS 6.0 or later

Hardware:

SoC that supports AVC/H.264 hardware encoding (for H.264)

SoC that supports HEVC/H.264 hardware encoding (for H.265)

  • Compatible products

Smart-telecaster HD View*

Smart-telecaster HD View Single*

Smart-telecaster Cloud View

  • When broadcasted by H.264, video is not displayed in the preview. By enabling the video streaming function, can view it at the distribution destination.
  • When broadcasted by H.265, it can be used in the same way as other transmitters / transmitting applications.
  • Sales method

Software license sales

  • One license is required for each terminal to be installed.
  • Existing product (Smart-telecaster V3, ML) licenses cannot be used.
  • How to install

Download and install from Google Play Store.

Known bugs

  1. When using Zao Controller 2.0.1, “Auto Connection” is not displayed from the option setting menu.

Release Note for Smart-telecasterTM Zao App for iOS – 6 August 2020

  • Outline

This update includes bug fix.

For details, please see the following.

  • Smart-telecaster Zao App for iOS V1.3.1 ⇒V1.3.2
  1. The storage location of the license will be changed from iCloud Keychain to inside the device.
  • When there are multiple devices logged in with the same Apple ID, the problem that the licenses of other devices are overwritten is fixed.

 

Release Note for Smart-telecasterTM Zao App for iOS – 17 July 2020

  • Outline

This update includes bug fix.

For details, please see the following.

  • Smart-telecaster Zao App for iOS V1.3.0 ⇒ V.1.3.1
  1. Fixed the problem that communication with Zao Web Management System cannot be performed normally when MM100-WS is connected and in Slave mode.

 

Release Note for Smart-telecasterTM Zao App for iOS  – 27 May 2020

  • Outline

This update includes bug fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao App for iOS V1.0.2 ⇒ V1. 0.3
  1. The following problems that occurred when connecting to HD View and HD View Single in H.265 settings were corrected.
    1. The recording function does not work.
    2. RTMP / RTSP cannot be output.
    3. When external output is performed, the image is not output normally.
  1. Adjusted the bit rate during broadcasting. The bit rate required for broadcasting is slightly higher.
  • Known issues
  1. When connecting to HD View, the performance of Lip Sync is degraded compared to v1.0.2. HD View update is required for compatibility. Please wait for the next update.

 

Release Note for Smart-telecasterTM Zao App for iOS –  10 March 2020

Outline

This update includes bug Fix.

For details, please see the following.

  • Smart-telecaster Zao App for iOS V1.0.1 ⇒ V1.0.2
  1. Fixed a bug where registered licenses were lost on devices where 0.9.0 had been installed.

 

Release Note for Smart-telecasterTM Zao App for iOS Feb 28, 2020

Outline

This update includes Update Feature, Bug Fix and specification change.

For details, please see the following.

  • Smart-telecaster Zao App for iOS V1.0.0.⇒ V1.0.1
  1. Fixed a bug where registered licenses were lost.
  2. License registration is now required for application operation. if the license is not registered, it can not switch to the broadcast screen

 

Release Note for Smart-telecasterTM Zao App for iOS Feb 14th 2020

Outline

Smart-telecaster Zao App for iOS is newly released.

For details, please see the following.

Smart-telecaster Zao App for iOS V1.0.0
  • Product Summary

Zao App allows to streaming video with a smartphone camera using Cellular and Wi-Fi.

  • Operating requirements

OS: iOS 12.0 or later

Hardware: iPhone8 or later

  • Compatible products

Smart-telecaster HD View*

Smart-telecaster HD View Single*

Smart-telecaster Cloud View

*When broadcasted by H.264, video is not displayed in the preview. By enabling the video streaming function, can view it at the distribution destination.

*When broadcasted by H.265, it can be used in the same way as other transmitters / transmitting applications.

  • Sales method

Software license sales

*One license is required for each terminal to be installed.

*Existing product (Smart-telecaster V3, ML) licenses cannot be used.

  • How to install

Download and install from App Store.

April, 21, 2020

Release Note for Smart-telecasterTM for iOS ML

  • Outline

This update includes update feature.

For details, please see the following.

 

  • Smart-telecaster for iOS MLV2.0.4 ⇒V2.1.0
  1. Compatible with iOS 13.

 

  1. Compatible with iPadOS 13.
  • It does not work properly during iPad OS multitasking. See Apple Support for iPadOS multitasking behavior.
  • No video is input from the camera during multitasking (Slide Over) operation. If Slide Over is performed during the broadcast, the frame before Slide Over remains. The video is input again by ending the application that has been Slide Over.
  • Multitask (Split View) does not work.

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